Legal
Refund & Cancellation Policy
Last updated 2026-10-12. This policy reflects how the website works today.
Owner / legal review required before treating refund language as final for any offline payments. This page does not invent deposit rules or refund timelines the studio has not confirmed.
Website payments
This website currently handles enquiries and consultation requests only. It does not process online payments, deposits, paid bookings, or checkout. There is therefore no in-app refund for a website transaction.
Cancelling or amending a consultation enquiry
To cancel or change a consultation request submitted through the site, contact WB Interior by phone, WhatsApp, or email with your name and the phone number used on the form. There is no self-serve cancel button on the website today.
- Phone: +91 79797 34234
- Email: contact@wbinterior.in
- Contact page or Book consultation
Project agreements and offline payments
If you have a written proposal or agreement with WB Interior, or if you made a payment outside this website (for example bank transfer arranged with the studio), cancellation and refund terms for that engagement are those agreed in writing with the studio—not automatic website rules.
Contact the studio with your agreement details if you need to discuss cancellation or a refund for an offline payment. Specific entitlements and timelines require owner confirmation and should be reviewed with counsel where needed.
What this policy does not promise
- A fixed refund percentage or turnaround for deposits (not defined in the website product).
- That every consultation request creates a paid booking that can be refunded online.
- That unpaid website enquiries require a cancellation fee (none is charged by the site).
Related: Terms & Conditions, Work Policies, Help Centre.